We encourage you to carefully read these Terms and Conditions to fully understand our practices regarding your personal data. By accessing or using this website, you agree to the terms outlined in these terms and conditions.
This Terms is effective as of (10th February 2025) and was last updated on (26th June 2026).
These Conditions override any terms or representations from the Customer unless expressly agreed in writing by authorized representatives of the Company.
CSC ROBO guarantees that the design, import, sale, or delivery of the Goods to the Customer does not violate the intellectual property rights of any third party. However, the Company does not guarantee that the Customer's use of Goods will not infringe such rights.
The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors.
The contract serves as the standard for all agreements and final pricing will be confirmed upon direct communication with the customer, and the pricing of the products may be changed by the company at any time.
CSC ROBO reserves the right to correct errors or omissions and the quote pricing for the products. All applicable local taxes, shipping fees, and other applicable and duties charges will be communicated to the customer during the purchase process, all these charges shall bear with the customers.
The customer is required to settle the payment in accordance with the terms specified in the contract or as outlined on the invoice. The customer shall not have the right to withhold payment, apply set-off, or assert any lien or similar claim against the company.
The Customer must pay according to the contract terms on the invoice. All details shall be in accordance with the contract and overdue payment will be subjected to a late charge.
Account details will be stated in contract, orders are confirmed only after the payment has been received and verified. The price on the invoice is exclusive of any kind of tax, such as but not limited to taxes and duties, the customer agrees to pay all exclusive cost. The company reserves the right to cancel any order if payment is not received within the specified time.
Delivery terms, including costs, timelines, and methods, will be communicated and estimated to the customer during the purchase process. The company is not liable for delays caused by couriers, customs, or other factors beyond our control. All risks shall be borne by the customer after the products are delivered to the designated place.
as stipulated in the invoice
Ownership of Goods transfers to the Customer only upon full payment. The Company retains title to the Goods until payment is completed. If Goods are resold before payment, the proceeds of such sales are deemed assigned to the Company.
Warranty claims must be reported within the warranty period of 12 months or within the drilling count mentioned in the contract.
The company is not responsible for verifying the data and information provided by the customer. The customer is solely responsible for ensuring the accuracy of the information.
The Customer is also responsible for deciding if the Goods are suitable for their predicted use. The Company is not liable for advice or recommendations provided, unless explicitly stated in writing.
To the fullest extent allowed by law, the Company's liability is limited to the value of the Goods and shall not exceed the total value of the products purchased.
The Company is not responsible for indirect or consequential damage:
a) The Customer in respect of personal injury or death resulting from the negligence.
b) The Customer in respect of fraud or fraudulent misrepresentation.
c) Any liability to the extent that such liability cannot be lawfully excluded.
d) The Customer in respect of the obligation to pay or procure the payment of any amount in respect of the price for products that have become due pursuant to the Contract agreed by the customer and company.
Except for liability explicitly stipulated in this Terms and to the maximum extent permitted by applicable laws, the company, its affiliates or their respective officers, directors, employees or agents shall not be liable, whether in agreement, tort (including negligence), under statute or otherwise under or in connection with this Contract and/or supply of the products (including under any invoice), to the Customer , its affiliates and their respective officers, directors, employees or agents in respect of any loss of profit, loss of business, loss of anticipated savings, loss of goodwill and indirect or consequential losses.
The Company is also not responsible for defects caused by the Customer's misuse, negligence, or failure to follow the Company's recommendations.
Force Majeure refers to any objective circumstance, which is unforeseeable, unavoidable and insurmountable or unavoidable and insurmountable even foreseen, including but not limited to natural disasters such as floods, droughts, typhoons and earthquakes, and wars, rebellions, riots and epidemics, hacking, power outages or interruption of the operator network and other situations. If the Seller fails to perform obligations under the Contract in part or in whole within the performance period of the Contract due to force majeure, it will not constitute a breach of the Contract. However, the Seller affected by force majeure is obliged to eliminate or mitigate the adverse effect of a force majeure event and provide effective proof of force majeure. If the force majeure and its effects continue for more than 180 days, the Seller reserves the right to terminate the Contract by written notice.
CSC ROBO reserves the right to terminate the Contract immediately if:
Notwithstanding the effects of Force Majeure outlined in Clause 10, all deposits made by the customer are non-refundable.
The Customer agrees to follow all export and customs laws and shall provide the company with all necessary information and documents required to comply with export control regulations.
If the Customer supplies products to a third party, the Customer agrees to adhere to all applicable export control regulation, the company reserves the right to refuse to fulfill the Contract in the event.
The Company can reject orders or cancel Contracts and refuse to execute it if they break these laws or prohibited by export control and customs regulations.
13.1 The customer shall ensure that it will operate the Product in accordance with the user manual and Applicable Law. The customer shall use its best endeavors to ensure that the Product will be used rightfully and lawfully. The customer shall ensure that it shall not use the products in any way violating the Applicable Laws, the company's rights, or any third party's rights (including but not limited to Intellectual Property Rights).
13.2 The customer shall use the best endeavors to maintain the corporate image of the company. For any adverse influence such as slander, defamation or negative information output on the company's corporate image, the customer shall compensate the company for all existing and expected losses in accordance with the Applicable Laws.
13.3 All intellectual properties of the product, including all related design, data, research, drawings, codes etc. belong to the company. No other Intellectual Property Rights or licenses are granted to the customer in the Contract. The customer shall not alter or remove any product or any part of its package, alter or remove any trade name, trademark, or other marks on the product.
13.4 The customer shall not apply any patents or protection based on the design and the product.
14.1 The company may provide the customer with certain confidential or proprietary information ("Confidential Information"). Confidential Information includes information whether written, electronic, or oral, which the customer knows or should know is proprietary, confidential or a trade secret of the company, including all technical documents/ information. The company reserves the right to pursue any loss from customer or terminate this Contract due to default by the customer.
14.2 Unless prior written consent from the company, the customer shall not disclose any confidential information stated in the contract. The customer will refrain from using the Confidential Information except to the extent necessary to exercise its rights or perform its obligations under the Contract.
The customer will likewise restrict its disclosure of the Confidential Information to those who have a need to know such Confidential Information for the company to perform its obligations and enjoy its rights under this Contract.
Such people will be informed of and will agree to the provisions of the confidential Section in the contract and the customer will remain responsible for any unauthorized use or disclosure of the Confidential Information by any of them.
14.3 The customer shall strictly follow the any confidentiality clauses in the contract and shall not be affected by any change, rescission, or termination of the Contract. The obligation of confidentiality shall remain effective permanently unless the company agrees to terminate the confidentiality clauses through a written agreement.
14.4 If the customer violates the Contract or any confidentiality clauses, the company is entitled to request to return or destruct all the confidential information and the company shall return or destruct the confidential information upon receiving the order from customer. Besides, the company has the right to hold the customer liable for its breach.
14.5 If the customer violates confidentiality of the obligation under the Contract, it shall unconditionally pay the company compensation fee for the liquidated damages. If such an amount of liquidated damage is insufficient to cover the losses of the company, the customer shall also assume compensation and liability for the losses incurred. The company shall have the right to seek additional compensation on general terms if damages exceed the pre-determined liquidated damages.
If any part of these Conditions is found invalid or unenforceable, the remaining provisions will remain fully effective.
These Conditions and any Contract between the Company and the Customer are governed by the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes shall be resolved exclusively in the courts of Hong Kong Special Administrative Region (HKSAR).
We may update or modify these Terms at any time.
By continuing to use or accessing our Service after the changes take effect, you agree to be bound by the updated terms. If you do not agree to the revised terms, either in part or in full, please discontinue using the website.
If you have any questions, concerns, or requests about this Terms and Conditions or your personal data, please contact us:
Last Updated: June, 2026